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How close is the home to the beach? |
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How soon can we check in? |
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How soon do we have to be out on our check out day? |
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How do we get into the house upon arrival? |
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Do your houses have internet access? |
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Are there laundry facilities in your homes? |
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Are pets welcome? |
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Do we need to bring linen and towels? |
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Is a reservation deposit required? |
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Is my reservation deposit refundable? |
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Is the cleaning fee refundable if we leave the house clean? |
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Do you require a damage deposit? |
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When is final payment due? |
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After final payment has been made, will it be refunded if I cancel? |
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Will a cancellation fee be charged? |
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Q: How close is the house to the beach?
A: You can see the exact distance to the beach by selecting any home, click on the menu item "Map & Directions" and then click on "Google Maps and Driving Direction". You will see google maps, with a pin on the location of the house, and in the bottom left hand corner, a legend showing the exact distance to the ocean. There are very few vacation rentals homes with an ocean view, and Bloomer Estates has the best selection of those available. |
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Q: How soon can we check in?
A: 4 PM. We need five hours to clean each house. Call for early check-in. We may be able to accommodate you if we do not have a guest checking out on the same day.
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Q: How soon do we have to be out on our check out day?
A: By 11:00 AM. Call for late checkout.
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Q: How do we get into the house upon arrival?
A: Once we receive your final payment we will mail you the key code and location of the lock box to gain access.
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Q: Do your houses have internet access?
A: Yes, all of our homes have high speed internet access. We do not provide computers, or technical assistance. However, we have found that the services is available over 98% of the time in all homes.
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Q: Are there laundry facilities in your homes?
A: Yes, all homes have washer and dryers.
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Q: Do we need to bring linen and towels?
A: No. All of our homes have all linens and towels. We also provide soaps, toilet paper, and paper towels.
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Q: Is a reservation deposit required?
A: Yes, for all homes.
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Q: Is my reservation deposit refundable?
A: The reservation deposit will be refunded minus a $25 cancellation fee if cancellation occurs before 30 days prior to check-in date.
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Q: Is the cleaning fee refundable if we leave the house clean?
A: No. 100% of the cleaning fees go to cleaning the homes.
On a scale of 1 to 10 (10 being exceptionally clean) on our guest feedback forms, our average cleanliness rating over 9.0. Unfortunately, we cannot guarantee this level of cleanliness if guests cleaned on their own.
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Q: Do you require a damage deposit?
A: Your credit card that is on file will serve as your security/damage deposit.
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Q: When is final payment due?
A: Four weeks prior to your check-in date.
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Q: After final payment has been made, will it be refunded if I cancel?
A: If we are able to re-rent the house we will refund you the difference between the rent collected and the rent that you would have paid.
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Q: Will a cancellation fee be charged?
A: Yes, $25.
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